I’m a user experience designer and system thinker with an affinity for user research. I like to solve complex problems, and move from the big picture down to the details of an interaction. I also enjoy designing with reusability in mind.
I currently work at GE Digital, designing software to help users connect, monitor, and diagnose big Industrial machines.
Through my career I have been fortunate to work on a lot of cool and complex projects, like designing for PaaS software developers, using cameras and image recognition algorithms to detect machine health, defining product strategies for consolidating product acquisitions into a unified experience, to creating and maintaining design system patterns and guidelines.
Case Study: Defining and evolving a North Star vision to unify products
Creating organizational alignment through vision concept definition and strategies to execute on that vision.
Case Study: Simplifying Data Configuration at Scale
Multi-faceted redesign of a data configuration experience to reduce time to value and improve scalability.
Case Study: Understanding the end-to-end Customer Experience to find focus
How journey mapping the end-to-end customer experience helped our organization focus on key customer challenges & reduce overlaps.
I have experience in all aspects of the design process: design strategy, user research, workshop facilitation, synthesis, ideation, sketching and wireframing, prototyping, user testing and product development.
The projects I have enjoyed the most in recent years involved workshops facilitation and co-design, large systems integration and service design, workflow optimizations, and vision design. I am good at finding patterns, understanding big systems and complex processes, and connecting the dots to simplifying these.
I really like Musical Theater, hiking, food and travel. My succulent collection keeps growing. Please send help... Or send more plants?